Why Equity Property Management?
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TOP 100 RENTAL AGENCY AUSTRALIA NATIONAL WINNER 2025
Equity Property Management Named a Top 100 Rental Agency – National Winner in the 2025 Rate My Agent Awards! We are beyond excited to share that Equity Property Management has been recognised as a Top 100 Rental Agency in Australia at the 2025 Rate My Agent Awards. This national recognition is an incredible achievement and highlights our unwavering commitment to excellence in property manageme...
RENTAL AGENCY OF THE YEAR 2025 SUBURB WINNER WYNNUM
Equity Property Management Wins Rate My Agent – Agency of the Year 2025 for Wynnum! We are thrilled to announce that Equity Property Management has been awarded Agency of the Year 2025 for Wynnum by Rate My Agent. This prestigious recognition is based entirely on client reviews, making it a true reflection of the trust and satisfaction of our valued landlords and tenants. Winning this award i...
What people say about us
Great services!!
We are so grateful to have found and had Nicole managing our property. From the handover of our newly built house to securing tenants, Nicole has been incredibly patient, professional, and efficient throughout the entire process. Although there were some delays with the handover date due to a labour shortage, everything was handled smoothly. We did arranged for a professional inspection company to complete the handover inspections beforehand. As soon as the property was ready, Nicole promptly listed it for rent and quickly secured reliable tenants. Everything has been ru...
Best we’ve had!
Our experience with Nicole and the team has been excellent. After some ongoing bad experiences with a large ‘big name’ agency, we switched to Nicole and Equity. From the start it was evident that Nicole is an action oriented and ethical professional. She rapidly identified matters that had been left unresolved for years and sorted them out for us. Thank Nicole and thanks Team Equity PM.
A great experience!!
Nicole has been amazing to deal with through the whole process of gaining a rental through Equity Property Management. Such a smooth process, great communication, and very helpful every step of the way. Thank you, Nicole!!
Absolutely awesome Realestate
If you are looking for a realestate agent I highly recommend these people absolutely amazing people to deal with excellent realtors very knowledgeable and very professional I have had dealings with Nicole hay absolutely amazing lady and she certainly knows her stuff once again I highly recommend you reach out and talk with her if you’re after rentals selling or buying
Equity Property Management a choice you won’t regret
Equity Property Management Is the best professional knowledgeable agent I have ever had the pleasure of dealing with over my years 💯 Nicole and her team are based on the beautiful East Coast 🇦🇺 The moment you meet Nicole or Jade you know you have made a great choice to help you on your journey whether it’s Buying, Selling , Renting , Leasing this is the team you want 👍🇦🇺 Thank you for making my time such a peace of mind and supportive with your consistency of returning emails calls etc. I rate and speak of you highly
Highly recommend
I am a landlord to a few houses and have been using Nicole at Equity Property Management for the last 3 to 4 years. Nicole has always sourced the best tenants for us while also having a great relationship with the tenant. I think this is very important to have the right balance. Equity are very hands on with the tenants and landlord. Very approachable and will always give an honest opinion/answer. I highly recommend to agent for landlords and tenants. Regards Christine Coles
Easy, Professional and Swift
The team at Equity Property Management ticked all boxes on arrival and follow ups. Great team Thank you
At every step Jay was ready to go the extra mile
Equity Property Management have provided outstanding service and attention to detail. At every step Jay was ready to go the extra mile to ensure everything was looked after. Her actions backed up everything she said.
I would highly recommend Jay
I recently had the pleasure of dealing with Jay Bloor on the rental of a property in Balnarring, from the moment I made contact with Jay she was courteous and professional and answered all my inquiries promptly. The application process was easy by being kept informed. Jay met us at the property with the keys making the handover stress free, Jay went over and above to make sure that everything was perfect for us to move into the home. I would highly recommend Jay to anyone who is looking for a fantastic property manager either as an owner or to rent.
Jay is a Joy to deal with
Jay is a Joy to deal with. Very easy to communicate with always ready for a chat and to solve any problem that might occur.
Jay has been wonderful to deal with regarding our rental
Jay has been wonderful to deal with regarding our rental. Any questions we have are always answered promptly. Jay has been really thorough with us and it been smooth sailing so far. We are really happy with the service provided by Equity Property Management and would highly recommend them for anyone who is looking to rent.
Very positive experience as tenants
Very positive experience as tenants. Jay and her team are very professional and easy to communicate with. Would like to have her as our property manager again!
They are reliable, resourceful, and our trusted partners
We have worked with Jay and Rob for several years. The lengths they go to, to truly understand their customers' needs and find solutions are second to none. They are reliable, resourceful, and our trusted partners for our properties. I would recommend them at a heartbeat. If you are with one of the big players (e.g. Gary Peer) you should definitely consider Jay and Rob and Team at Equity Property Management.
Everything is organised and documented well
Jay has been exceptional. We know everything is being taken care of and completed thoroughly. Everything is organised and documented well. Wish we’d moved across sooner!
Jay's communication and openness is outstanding
We are thrilled to share our exceptional experience with our Property Manager, Jay, who recently leased our new investment property. Jay's meticulous attention to detail and dedicated focus were evident from the very beginning. Jay’s commitment to ensuring every aspect of the leasing process was handled with precision truly sets her apart. Jay's communication and openness is outstanding. Jay kept us informed every step of the way, providing timely updates and addressing any questions we had with clarity and professionalism. Jay’s transparency and proactive approach has ...
5 Stars
5 Stars
Jay has been my absolute life saver!
Jay has been my absolute life saver! Literally left the country and she has sorted it all out for me. Everything that needs to happen she is straight onto. Great communication to myself the owner even with the time differences and my lack of wifi she is still sorting it so quickly. Friendly, caring couldn’t have left my house in better hands.
Communication is the best I have experienced
Jay and her team have looked after our investment properties for a number of years. Communication is the best I have experienced. The team go above and beyond
⭐⭐⭐⭐⭐
5 STARS
Cannot recommend them more highly
Jay has been so lovely to deal with. I recently switched over to Equity Property management and cannot recommend them more highly. After years of difficulties getting into contact with my property manager and miscommunications, switching has been the best decision. My only regret is not finding Equity sooner! Excellent communication, easy to get in touch with and so organised, I'm so happy with their services
A successful contract
Within two weeks our place was leased. Jay is detailed- focused and quick to establish and maintain clear communications with us. Overall, it was an efficient process with a high level quality of management and competitive in its pricing costs. The long term tenancy has been taken care of without fuss or problems. Thank you Jay and Equity in Victoria. We have full confidence in your business.
Excellent service
Excellent service, very professional professional and good at what they do!
Property management with excellence
Property management with excellence! I have had a very pleasant experience dealing with the Equity Property Management team. Their market knowledge is second to none. From finding tenant, property maintenance, management and general advice has been invaluable. The whole team is professional. Managed to get good tenants with optimum rent. Overall very satisfied and whole heartedly recommend them.
First time landlords.
Nicole made us feel at ease with the process from our first meeting. Never a problem to answer my many questions and feel we have made an excellent decision as first time landlords.
Outstanding work
Excellent Service . We are beyond grateful to the Equity Property Management team for their outstanding work and management. Always keeps us updated and professional. Really happy to be with Equity Property Management.
Nicole definitely goes above and beyond
Nicole definitely goes above and beyond. I have two properties with her and her advice has been so valuable to me. She evicted bad tenants very quickly and we needed to do a full renovation. It was done in record time allowing us to increase the rents above what I ever would of anticipated. Your trust in Nichole is well founded. She walks me through every step and contacts me regularly with updates Thank you So much Nichole Cheers Sue Newson
Highly Recommend Equity Property Management
Highly Recommend Equity Property Management. Nicole and the team at Equity Property Management have been a pleasure to deal with. They went above and beyond helping us with finding great new tenants.
Highly recommend
Equity Property Management are outstanding. As a property owner I sleep well knowing my investment is being managed by professionals who care. I've previously had a bad experience with managers who didn't care and it cost me dearly! Having the right tenants and a proactive approach to repairs and maintenance is vital and provides me with peace of mind. The service and professionalism shown to me and my tenants has been refreshing! I highly recommend!
Puts the customer first every time
Highly professional team and would recommend their services to anyone needing property management. The Equity team makes every client interaction seamless, they are focused and innovative. Honesty and integrity in management and puts the customer first every time.
Highly professional
Highly professional and friendly. Nicole from Equity property management is amazing to deal with. She is professional and attentive in managing our rental property. Communication and fast action on tenant's maintenance request has been a standout feature – they keep us well informed about the tenant and the house. I would highly recommend Equity to anyone looking for a property manager.
Communication is outstanding
Jay and her team have been amazing with managing our investment property in Melbourne. Communication is outstanding and nothing is to much trouble.
Made my life so much easier
Jay and her team have made my life so much easier. They are professional, knowledgeable and go above and beyond to ensure our properties are cared for. Jay told me "it's just what we do! " I'm glad to have found and partnered with them.
Most professional experience
Most professional experience I’ve encountered. I’m very grateful for the friendly professional process I experienced choosing Equity property Management to move into this beautiful unit . On move in day there was a welcome basket with lots goodies in it ☺️ including information book about the complex Highly recommend Nicole to everyone 😊 Thank you
Positive experience
Positive experience. We have had a great and positive experience with Equity Property Management with the Agent Nicole. From the day of the first inspection and the whole process until the day we collected the keys to the new place. Great communication and knowledge as well as friendly service and all the information necessary was given promptly. Thank you
Excellent Welcome to Our New Home
Excellent Welcome to Our New Home. Nicole was extremely kind and welcoming when we came into our new home, providing us with a wonderful welcome bundle when we first moved in. She answered all our questions before and after moving in and immediately arranged repairs that we required. We are super happy with Nicole's professionalism and kindness and are more than happy to keep working with her.
Excellent property manager
Nicole is an excellent property manager. She takes great care of our properties but also really looks after the tenants which is something other property managers can tend to neglect. She has excellent communication skills and she is a big believer in old fashioned customer service. We would have no hesitation recommending Nicole to anyone seeking a property manager or for anyone seeking to rent a property. We definitely made the right move!!
Trustworthy and responsive PM
We had been trying to contact Property Managers in the Wynnum area for nearly 4 weeks. My first phone call to Nicole was answered immediately, she told me all about her experience and business and then asked to meet with my husband and I (other PM's had just wanted us to sign contracts and not speak or meet with them). We meet at the property and immediately knew she was the Property Manager for us. As it was a new property she helped us identify some defects that needed to be rectified. Her follow up and professionalism is second to none. We would highly recommend ...
Most incredible agent
Most incredible agent. From the moment I spoke to Nicole about needing a rental in QLD while currently still living interstate, she was unbelievably helpful. Nicole went above and beyond to do a virtual inspection and was extremely prompt processing our application and keeping us informed through the entire process. Any issues we've had with the property have been rectified promptly. Communication is always almost instantaneous and helpful in every way possible. Nicole and equity property management are by far the most incredible agents we have ever dealt with. Couldn't...
Had the best experience
Had the best experience dealing with Nicole from Equity. Her professionalism and easy going nature made selling my property, and subsequent rental of another through her company, so easy and enjoyable. She shoulders the burden from start to finish and had my best interests at heart every step of the way. First rate service, competitively priced and a first rate human being. Thank you so much!
Extremely happy
Nicole Hay has been looking after my rental properties as a leasing agent now for a couple of years. I can only say that I am extremely happy with Nicole’s professionalism, dedication in follow ups, excellent communication and management skills. She is very enthusiastic and always extremely positive to keep me and the tenants informed and happy. Nicole uses a platform where I have all information about my property on my app which makes it very easy to excess anytime. Nicole’s outstanding personalised service makes here business very unique and special. I can highly r...
Experience, professionalism and local knowledge
Equity have calmed a lot of our first time landlord anxiety with their experience, professionalism and local knowledge. Something that has stood out is how property defects and renovations are always arranged with ease.
A great experience
A great experience Nicole Hay was great to work with responsive and supportive.
Professional, easy going.
Nicole worked tirelessly to sell my property. She's professional, easy going and so dedicated. I highly recommend her and the Equity team.
I cannot recommend Nicole enough
I cannot recommend Nicole enough. After suffering for 3 years with various Brisbane based 'teams', who consistently failed in their promises, Nicole was a complete breath of fresh air. Nothing was too much trouble, and her ability to liaise with the tenant and landlord to meet mutual ends was exceptional. Nothing was too much trouble for Nicole. Her 'can do' attitude was so refreshing. I would implore anyone who is contemplating a Property Manager to give Nicole a go. You will not regret it!
Excellent service
Nicole rented and also sold our property and we cannot fault her. She provided absolutely excellent service and went above and beyond what any other agent would do on many occasions. Nicole really thinks about every detail, she considers the tenants and buyers in the process too which is so important. Her communication is always so good, she is so upfront and provides all details and makes you feel at ease as an owner, that she just has everything under control and you can truly relax and leave everything up to her. Nicole always organised repairs very quickly and easily...
She's brilliant at her job ⭐️⭐️⭐️⭐️⭐️
I was dealing with Nicole as my property manager for a while before the owner decided to sell. From inspections to things needing to be done in and around the unit she had a tradie in just like that. While the property was up for sale 2x open homes she was very considerate, understanding and just wonderful with keeping me informed about the entire process, once the unit sold she made a stressful situation of only having 4weeks to move unbelievably easy. She's brilliant at her job ⭐️⭐️⭐️⭐️⭐️ Thank you for everything and for anyone needing an exceptional property man...
Excellent job
Equity Property Management have done an excellent job with my first rental property. Thanks, Cindy, I will be recommending you to my friends and family!
Would strongly recommend!
Cindy has been a pleasure to deal with, would strongly recommend!
Professional
After talking to a few agents that handled property sales in the Cleveland area I was annoyed at the typical pushy approach and the “ if you did this or spent $50k plus we can do this, we are here to make you money blah blah blah” Nicole was recommended to us and what a pleasant surprise! Nicole has a fantastic calming and friendly attitude and there’s absolutely no BS with her. Her knowledge of local real estate values and no nonsense approach and advice on selling saved us tens of thousands of dollars. Nicole had everything ready to go in a week, one open house, a few ...
Super easy to deal with
Cindy & the Equity Property Management team were super easy to deal with from start to finish. Moving is a big enough stress and they took all the thinking out of it. Thanks for the chocolates!
Above and beyond.
Nicole definitely goes above and beyond. I have two properties with her and her advice has been so valuable to me. She evicted bad tenants very quickly and we needed to do a full renovation. It was done in record time allowing us to increase the rents above what I ever would of anticipated. Your trust in Nicole is well founded. She walks me through every step and contacts me regularly with updates
First rate service, competitively priced and a first rate human being.
Had the best experience dealing with Nicole from Equity. Her professionalism and easy going nature made selling my property, and subsequent rental of another through her company, so easy and enjoyable. She shoulders the burden from start to finish and had my best interests at heart every step of the way. First rate service, competitively priced and a first rate human being. Thank you so much!
Always professional
Nicole is always professional and very prompt with all our enquiries. She is very knowledgeable and knows the market very well. We feel very confident in her managing our property.
Outstanding ability in customer service
I just recently listed my one bedroom apartment at Fortitude Valley with Nicole Hay. Despite all the apartments for Sale around The Valley Nicole sold my apartment in a record time of two days! I am extremely happy with the professionalism and dedication Nicole provided. She managed to have two happy customers… Seller and buyer. I highly recommend Nicole Hay because she has an outstanding ability in customer service and she is very prompt with follow ups and this makes Nicole outstanding in customer satisfaction.
1st Class!
1st Class! 100% recommend to anyone looking for a good quality agent for their investment property. Thank you :)
I can’t sing her praises enough!
I felt super comfortable and at ease with Nicole from the very beginning. Her knowledge, expertise and passion in the property management world is obvious. Her friendliness and personal touch is so appreciated in a world that can often be all business. Can definitely recommend Nicole as a property manager. I can’t sing her praises enough!
Positive: Professionalism, Quality, Responsiveness, Value
I want to thank Nicole for helping me purchase my investment property. Nicole is extremely professional and guided me step by step to complete the deal. Always energetic, ready to help and full of resources! I have given property management to Nicole as well as I trust her commitment and professional expertise.
Professionalism, Quality, Responsiveness, Value
Highly recommend Equity Property Management. I’ve had Nicole as a land agent for three years and she has always been friendly and professional. She’s gone over and above to make sure I’ve been looked after and that everything has run smoothly, she’s been prompt and reliable with communicating and fixing any issues etc. It’s been a very positive experience dealing with Equity Property. Thank you!
Positive: Professionalism, Quality, Responsiveness, Value
Thank you so much Nicole for finding us the perfect tenants and soooooo quickly and with total professionalism … greatly appreciated all your effort and work to make a smooth transition in picking up keys, open homes and keeping us informed every step of the way. You understood that this was our very first investment property and made everything so seamless and easy. We look forward to many years of business together… although we have nothing to do… you are amazing and we thank you very much for looking after us and our tenants. John and Donna Michelmore
Positive: Professionalism, Responsiveness
I recently purchased a house from a seller who listed with Nicole from Equity Property Management. It was an absolute pleasure working on the transaction with Nicole who really made it a joy to buy my first property! Super responsive and professional throughout the entire process, coordinating between all the parties, pest and building, and the conveyancers. I had such a wonderful experience I decided to give the rental management to Nicole who had my property rented basically from the moment I finalized the settlement!! Such a great experience and highly recommended, yo...
Positive: Professionalism, Quality, Responsiveness, Value
Nicole has been a real godsend through the entire process of selling our home we cannot thank her enough We achieved a price that we are very happy with We would highly recommend Nicole to anyone who is looking to sell buy or lease.
Extremely Professional
Nicole from Equity Property Management was extremely professional and approachable to deal with. Over the time we dealt with her, she helped us find a quick rental that suited our families needs in a tough market. She handled any requests for maintenance promptly. Then when it was time for us to break lease early (as we’d purchased a home) she was professional and easy to deal with, she worked hard to get another suitable tenant in very quickly. From beginning to end our whole experience with Nicole was amazing! 10/10 would recommend her to anyone.
Positive: Professionalism, Quality, Responsiveness
After a combined 30 something years renting and owning property, I can honestly say my partner and I have never met a more fantastic property agent! Nicole is efficient, thorough, easy to deal with and a great communicator. Always on time with rental inspections, providing invoices for rent payments, following up promptly with maintenance requests and kindly communicating the trickier topics directly from the property owner. If you are looking for a property agent or a property to rent, I would 110% recommend Nicole for the job!!!!
Positive: Professionalism
Nicole is an excellent property manager. She takes great care of our properties but also really looks after the tenants which is something other property managers can tend to neglect. She has excellent communication skills and she is a big believer in old fashioned customer service. We would have no hesitation recommending Nicole to anyone seeking a property manager or for anyone seeking to rent a property. We definitely made the right move!!
Positive: Professionalism, Quality, Responsiveness, Value
The best Real-estate agent I have ever met, very professional and friendly. Easy to deal with and super quick in responding and solving problems. I always recommend Nicole and her team.
Positive: Professionalism, Responsiveness
I recently purchased an investment property in QLD and needed a Property Management Company to take care of my investment. Nicole came highly recommended and the rest is history. Nicole from Equity Property Management is super sweet, professional and knows how to take care of a property. Nothing is too much trouble and always has her clients best interests at heart. My tenants are happy which makes me so happy. If you are wanting piece of mind EPM is for you. Cheers from Melbourne
Positive: Professionalism, Quality, Responsiveness, Value
I was lucky enough to have Nicole Hay as my property manager. She is always professional, friendly and honest. As a renter I am so happy with the service I received from Nicole and Equity Property Management team.
Positive: Professionalism
Great service, and very well organized. uses the latest systems to manage your property and income/outgoings. Takes care of everything in the background and my tenants absolutely love the team at Equity. Will continue to have all my properties managed by Equity.
Positive: Professionalism, Responsiveness, Value
Nicole has looked after a couple of properties for my husband and I for a couple of years now and I can honestly say she is by far the best property manager we have ever had. We have found her to be very friendly, professional, always contactable, communicates well and definitely very proactive. While she has met our needs as landlords very well we feel she has also kept our tenants happier which is a huge plus. We would recommend Nicole to anyone looking for an excellent property manager, our only regret being we didn't find her sooner.